At NextActix , we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

We collect different types of personal data to provide and improve our services, including:

Personal Information:

• Full Name
• Email Address
• Phone Number
• Payment Details (processed securely through third-party providers)

Technical Data:

• IP Address
• Browser Type and Version
• Device Information
• Cookies and Tracking Data

Behavioral Data:

• Interaction with our website (pages visited, session duration, and clicks)
• Chatbot interactions and live chat support
• Subscription preferences

2. How We Collect Your Data

We collect personal data through the following methods:

• Contact Forms: When you submit inquiries or service requests.
• Cookies and Tracking Technologies: Used to analyze website traffic and enhance user experience.
• Analytics Tools: We use analytics providers to understand user behavior.
• AI Chatbots & Tidio Live Chat: To improve customer support and user engagement.
• Payment Gateways: For processing transactions securely.

3. Purpose of Data Collection

We use your information for various purposes, including:

• Marketing & Promotions: Sending newsletters, special offers, and service updates.
• Service Enhancement: Improving website performance, features, and security.
• Customer Support: Addressing inquiries, resolving issues, and providing assistance.
• Order Processing: Ensuring seamless transactions and service delivery.
• Data Analytics: Understanding user trends to improve business strategies.

4. Data Sharing & Third-Party Partners

We do not sell or share your personal information directly with any unauthorized third party. However, we may share data with:

• Tidio Chat & AI Bot: For customer support and interaction tracking.
• Payment Processors: Secure third-party services to handle financial transactions.
• Analytics Providers: Such as Google Analytics to analyze website traffic.
• Advertising Partners: For retargeting campaigns and personalized marketing.
   

These partners are obligated to protect your data and use it only for the intended purposes.

5. Use of Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance your browsing experience, including:

• Essential Cookies: Required for website functionality.
• Analytical Cookies: Help us analyze user behavior and optimize performance.
• Marketing Cookies: Used for personalized ads and promotional campaigns.

You can manage your cookie preferences through your browser settings.

6. Data Retention & Deletion Policy

We retain your personal data only as long as necessary for legitimate business purposes. If you wish to:

• Access your data
  
• Update or correct inaccurate information
  
• Request data deletion
  

Please contact us at 📧 contact@nextactix.com with a valid reason, and we will process your request accordingly.

7. How We Protect Your Data

We implement strict security measures to protect your data, including:

• Encrypted transactions and secure payment processing
• SSL certificates for safe browsing
• Restricted access to sensitive user data
• Regular security audits and updates
   

8. Your Rights & Choices

As a user, you have the right to:

• Know what data we collect and how we use it
  
• Request corrections to any inaccurate data
  
• Opt-out of marketing communications
  
• Request deletion of your personal data under valid conditions
   

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date at the top.

10. Contact Us

For any questions or concerns regarding your privacy, feel free to reach out:

📧 Email: contact@nextactix.com
🌐 Website: www.nextactix.com

By using our website, you agree to the terms outlined in this Privacy Policy.